swankYour senior living company is unique.

You have a unique brand, a unique mission and core values, and unique programs.  Your survey program should reflect this uniqueness.

Our customized solutions allow you to get the resident, family member, and team member feedback you need, when you need it.  With Sensight Surveys, you get more than a survey vendor.  You get a partner invested in helping your senior living communities improve and grow.

Customized Surveys

Take control with surveys that reflect your brand and programs.  Start with our templates or just bring in your own.  The choice is yours.  Many of our clients want to keep their current survey program but no longer want to manage the process.  Just hand over the keys.  We’ll take over the work and enhance your experience with professional survey forms, survey promotion templates, and state-of-the art reporting.

  • Survey using paper forms, online forms, or both
  • Paper surveys bulk shipped to communities or mailed direct to individuals
  • Online surveys accessed via a link on your website or through email or postcard invitations
  • Online surveys are desktop, tablet, and smartphone ready

User-Friendly Reporting

Easy to read, interactive dashboards allow you to quickly see your top strengths and improvement opportunities.  Use customized filters to dig deep into your data.  Toggle between company-wide results and results for an individual community, product line, or respondent segment.

  • Award winning business intelligence software
  • Company and industry benchmarking
  • Verbatim comments human coded into themes for quick discovery of resident and employee sentiment

Smart Action Planning

Our Action Guide gives community leadership teams the tools they need to create an achievable plan of action aimed at retaining residents and team members and attracting new ones.  Packaged together with the community’s survey results, the guide shows community leadership how to chose improvement initiatives with the most impact, write achievable action plans, and monitor their improvement efforts.

Improvement Tracking

Track community improvement progress so you know your team’s efforts are making a difference.  Whether you are an executive at the corporate office, a divisional or regional director, or the executive director of a single community, you can go online to make changes to your action plans and view your team’s progress.  And on your next reports, we’ll highlight improvement areas so you can see the impact of improvement efforts through the eyes of your customers and team members.